Sustainability Management and Stakeholder Engagement Framework
The Provincial Electricity Authority (PEA) is committed to grow sustainability alongside communities and society. Therefore, we place great importance on managing all stakeholders by focusing on operations that systematically address stakeholders’ needs and expectations, along with effective communication. This is carried out with respect for rights and fair treatment of stakeholders, while also promoting stakeholder participation to minimize impacts at every level of operations. These efforts ease the building of trust and foster appropriate relationships with stakeholders, forming a fundamental basis for becoming a sustainably growing organization.
Strategic objective 1
Promoting sustainability development as a driver of the organization
Targets
- Integrate the material needs and expectations of stakeholders towards the organization (Materiality) into organizational development.
- Foster a community of shared sustainable learning and development by promoting the participation of all stakeholder groups in designing and developing solutions to address sustainability challenges.
- Set a positive example in sustainable business practices by transparently disclosing comprehensive and verifiable information regarding the organization's sustainability impacts and taking responsibility for negative impacts.
Strategic objective 2
Establishing business partnership while upgrading relationship with stakeholders
Targets
- To seek key business partners to support the operations consistent with the organizational strategies
- To systematically manage engagement with key stakeholders
- To efficiently manage information concerning stakeholders
- To minimize issues while addressing stakeholders’ needs and expectations about business operations
Strategic objective 3
Developing sustainability and stakeholder management processes
Targets
- To learn and improve processes to enhance operational efficiency
- To enhance competencies of personal dealing with sustainability and stakeholder management to ensure their preparedness for change
Stakeholders of PEA
Materiality of PEA
Sustainability Development Policy
Strategic Sustainability Development Policy
Stakeholder Policy and Guidelines
Performance Results
Governance
Corruption to 0
PEA Will Not Tolerate Corruption
The Policy Culture for the Year 2024
99.58 Marks
ITA Awards 5 Consecutive Years
Ranked No. 3 In The Energy Industry
Environment
Total GHG Reduction
GHG Reduction
From the Green Office Project
GHG Reduction
From the Solar Power Generator
GHG Reduction
From the LESS Project by TGO Thailand
Social & Economic
Have Been electrified With The Completion
Of The Power System Expansion
Times/Customer/Year
System Average Interruption
Frequency Index (SAIFI)
Minutes/Customer/Year
System Average Interruption
Duration Index (SAIDI)
Loss in Electricity Distribution
Approximately 6,845.22 Million Units Lost
Key Account Customers' Satisfaction with PEA's Operations
Customers’ Engagement Score
Stakehoders’ Engagement Score
Related/Downstream Business Income
Cumulative PEA Smart Plus Applicants
Sustainability Report
