Business Continuity Management : BCM
Background of PEA’s Business Continuity Management
In the past, there were many natural and man-made disasters such as
terrorists, floods, outbreak of deadly disease, tsunami, earthquake, protests,
etc., which caused losses and damage of lives and properties of organizations.
Business administration particularly has lost cost and profit, reputation,
image and market share due to the impact of these disasters and threats.
Electricity Authority (PEA) is responsible for providing electricity service
which is key essential to public and private sectors’ operation
as well as to people living in 74 provinces.
PEA, therefore, is a part of the
country’s electrical security and one of the factors for investment
decisions of both domestic and international entrepreneurs. If the
entrepreneur has no confidence in efficiency and continuity of the service,
it will immensely disturb the economy and image of the country.
Nowadays there is a threat to the disruption of both public and private
sectors, particularly natural disasters and terrorists/sabotage among groups
such as the bombing of electricity poles in 3 Southern border provinces,
flood in 2011, protest the government in 2014, the earthquake in Phan
District, Chiang Rai province in 2014, the storm damaged large area of the
distribution system in 2016, etc. which affected the continually
operation. It has a great impact on financial, reputation and
confidence in service.
is required to develop a Business Continuity Management System (BCMS)
complying with the ISO 22301:2012 guidelines in order to achieve efficient and
effective disaster management. The system will be able to respond to incidents
and retrieve critical business process to ensure continuation of operational
delivery of product (Electricity) and services to customer in appropriate and
immediate time. It will also efficiently reduce the impact of various threats
that may occur.
Implementation of PEA’s Business Continuity Management System
Provincial Electricity Authority (PEA) has introduced the BCMS according to
ISO 22301:2012 for good practice guideline and be prepared to provide
effective support the any disasters and crisis. ISO 22301 uses what it
is called Plan-Do-Check-Act (PDCA) Model. It uses this model to organize
For more information please contact : Risk and Safety Management Department
Tel. 02-590-9515 Fax. 02-590-9479
Email : [email protected]